If you have questions or issues during the purchase, installation, or ownership of your Monogram Appliance, our support specialists are available to assist you. For your convenience, you may contact us online via email or chat, or call us during service hours.

Monogram Preferred Service

Monday to Friday

  • 7:30am to 5:30pm EST


  • 12:00pm to 5:00pm EST


In the subject line, please write ‘Monogram - Customer Name’, (i.e. Monogram - Mary Smith).

For assistance with service please include the following information in the email:

  • Monogram Model Number 
  • Monogram Serial Number
  • Your Contact Information
    (Name, Address & Telephone Number)


Manager, Consumer Relations
5420 North Service Rd. Suite 300/ P.O. Box 5345
Burlington, ON Canada
L7L 6C7


Parts Inquiries

For help with your appliances' parts, please contact





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